“The real power comes from a position of pride ... in who you are.  When you have that, you become more effective in job interviews, showing up at meetings, and speaking up.” 

 — on embracing your introversion, by Susan Cain, author of "QUIET: The Power of Introverts in a World That Can’t Stop Talking"

 

“Focus more on learning than on succeeding. Instead of pretending that you understand something when you don’t, just raise your hand and ask a question.”  Michelle Obama

 

Many of us shy away from asking questions, despite how invaluable they can be in clarifying and creating understanding.

We worry that we’ll ask the wrong question and be perceived as incompetent. Or we believe we already know the answer—whether it is right or wrong.

We've all been there: wanting to ask a question but are hesitant because we don't want to appear as if we don't understand. But that's why you should ask. If you have a question, more than likely, someone else has the same one.

"What you do speaks so loudly that I cannot hear what you say." —Ralph Waldo Emerson

If you’re preparing to make a presentation or give a talk, it’s likely you do what most people do: focus solely on your content. While what you have to say is definitely key, how you say it—through nonverbal “language”—is a lot more important than you might think.

As a matter of fact, there’s a lot of research out there that says anywhere from 50 to 90% of the impact you have on people is a result of nonverbal communication. Your posture, gestures, facial expressions, and the tone and cadence of your voice, play a huge role not only in getting your message across to an audience, but also, in engaging them, building trust, and increasing your credibility.

So, what can you do to bring your nonverbal delivery to the next level? 

The mind is a restless listener. It wants variety, meaning, music, and surprise. It wants to play with others. Start droning on about this or that, and the mind is out the door. Out to lunch. Gone fishing. 

“According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you're better off in the casket than doing the eulogy.” Jerry Seinfeld

 

We hear you, Jerry. While most of the people we've trained in public speaking over the years wouldn't opt for death over the stage, "stagefright" is common. We often see the signs: trembling, shaky voice, nervous pacing, and sometimes, freezing into a stony silence from fear.

Research has shown us that the best managers—and by extension, the best-performing teams and individuals—focus on strengths rather than weaknesses.  

Building on strengths-based psychology and social work, the Gallup® research organization surveyed millions of people worldwide between 2007 and 2017 regarding employee engagement. Sadly, they found that only one-third of employees responded “strongly agree” with this statement:

“At work, I have the opportunity to do what I do best every day.”

As a matter of fact, they pointed out that, “In stark contrast, our studies indicate that people who do have the opportunity to focus on their strengths every day are six times as likely to be engaged in their jobs and more than three times as likely to report having an excellent quality of life in general.”

If you’re preparing to make a pitch to senior executives, you can throw most of what you’ve learned about making presentations in the trash.

Why? Because this is an entirely different audience.

As women continue to be more prominent on the world stage, we find powerful lessons in their inspirational speeches. PowerSpeaking, Inc. CEO Carrie Beckstrom introduces three women who demonstrate how to move an audience and have an impact.