Your presentation, proposal, or talk will only be as good as the quality of your audience analysis.
How you handle a question-and-answer session during or after a presentation can boost your credibility and reinforce your message—or not. We have techniques to help.
Listen to Master Facilitator Sarah Palmer talk about two common mistakes presenters make when trying to address questions:
Women who are powerful, inspiring speakers have a way of employing what we call the “3 Cs” of effective communication: clarity, confidence, and courage. For some, the journey to mastering those 3 Cs has meant learning to overcome the most common language habits that tend to undermine women’s credibility in the workplace.
By now you’ve probably received at least a dozen emails from companies and organizations that want to let you know how they’re taking care of business and their customers during this scary Coronavirus reality. While a flood of emails is usually annoying, we’re beginning to view the flow as heartwarming. It feels like community, like all of us trying to take care of each other, to keep the world as we know it, turning.
Have you ever spilled coffee all over yourself on purpose? Yeah, me neither. But would you believe that an unintentional fumble like that—or any genuine blunder in front of an audience, really—might just turn out to be a good thing?
Best-selling author, Harvard instructor, keynote speaker, and brand adviser, Carmine Gallo, has an interesting proposition: that business is in sore need of employees and leaders who are masters of the ancient art of persuasion.
I read a recent study by tech giant IBM that came to a pretty startling conclusion: In the next three years, approximately 120 million professionals worldwide will need to develop more effective behavioral skills and new ways of working together in order to succeed in the evolving digital age.